Job Description

CNC Field Service Technician

Job Responsibilities:

The CNC Field Service Technician will be responsible for diagnosing troubleshooting and maintaining CNC machine tools and controls. This role requires expertise in electrical pneumatic and hydraulic systems to resolve issues with mechanical and electrical components. Key responsibilities include:

• Traveling to customer sites to install troubleshoot repair and maintain CNC machine tool equipment and controls.
  
• Utilizing technical documents machine tool manuals and vendor resources to research and resolve machine issues.
  
• Completing and submitting documentation regarding the status of machine issues repairs and installations.
  
• Performing preventative maintenance on customer machine tool equipment and providing aftersales support and training.
  
• Maintaining indepth knowledge of CNC machine tool products and industry trends.
  
• Other duties as assigned based on business needs.
  

Job Competencies/Qualifications:

• 5 years of experience with mechanical and electrical repair of CNC machine tools.
  
• Proficiency in Microsoft Office Suite and other necessary business programs.
  
• Ability to read and interpret technical drawings and schematics.
  
• Strong technical communication and presentation skills.
  
• Flexibility in working hours including overtime and occasional weekends.
  
• Frequent travel within a regional territory is required.
  
• Must meet the physical requirements of the job including the ability to lift up to 50 lbs with assistance and remain focused while managing multiple tasks.
  

What s in it for You:

• Competitive starting salary.
  
• Comprehensive health benefits including zeropremium medical plan options vision dental and companypaid life insurance.
  
• 3 weeks of vacation to start and 10 companypaid holidays.
  
• 401(k) retirement plan with company contribution.
  
• Tuition reimbursement and employee appreciation events.
  
• Employee Assistance Program (EAP).
  

Mental and Physical Requirements:

• Must be highly mobile and able to access all areas of the premises.
  
• Ability to perform tasks requiring sitting for prolonged periods bending twisting and lifting materials up to 50 lbs with assistance.
  
• Requires good vision (close distance peripheral) and depth perception.
  
• Ability to maintain composure and professionalism in stressful situations.
  

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