Clinical Operations Specialist Job at Rothman Orthopaedics, Willow Grove, PA

cXUwazZiME8wYmNlQnhValZWRGhrL2wzNlE9PQ==
  • Rothman Orthopaedics
  • Willow Grove, PA

Job Description

Job Details

Level
Experienced

Job Location
RO Willow Grove - Willow Grove, PA

Position Type
Full Time

Travel Percentage
Up to 50%

Job Shift
Day Shift

Description

Rothman Orthopaedics is looking to hire a full time Medical Assistant to work as a Clinical Operations Specialist based in our Willow Grove, PA office!

Schedule : Monday through Friday 7:30 AM to 4:30 PM

Job Summary:

The Clinical Operations Specialist provides a blend of clinical and administrative support to the office. Clinically, the COS will function as a Medical Assistant or Non-Surgical Clinical Assistant working alongside Physicians or Physician Assistants. In this capacity they will ensure the smooth flow of patients during office hours and support a variety of clinical and administrative functions. Administratively, the COS will also serve as a Patient Receptionist, greeting, checking in, and scheduling patients and visitors to the office. In this role the COS serves as a liaison between the patient and the medical staff in the office. The COS is an Operational role designed to meet the operational needs of the office - regular travel and schedule flexibility are inherent in this position.

Responsibilities:
  • Greet patients and visitors in a prompt, courteous, helpful manner. When applicable, escort them to the exam room. Upon completion of their appointment, direct them to surgery scheduling and/or to the exit.
  • Check patients in by entering, verifying, and updating demographic and insurance information. Record arrival times, referral information, and payment information.
  • Make follow up appointments for patients when needed or act as liaison to appropriate ancillary departments such as physical therapy and MRI.
  • Answer telephone calls in friendly and professional manner, answer questions within their scope of knowledge, forward/transfer calls to the appropriate team members or take messages as needed.
  • Assist patients with ambulatory difficulties through the office.
  • Follow procedure for requests for medical records and for Disability/FMLA paperwork. Take payment when necessary and document requests in the patient chart.
  • Accurately batch out at end of shift and ensure all payments balance. Complete assigned paperwork and escalate any discrepancies to the office manager.
  • Assist other team members with upset or irate patients by deescalating the situation and providing support.
  • Maintain workspace in a neat and organized manner. Stock supplies in the lobby, front desk, pod workspaces, and exam rooms.
  • Prep the schedule by obtaining referrals, confirming coverage status, and checking for any potential issues in advance of patient appointments. Reach out to patients prior to appointment when needed. Print out front sheets, last notes, and other requested documentation for the physician team.
  • Attend meetings as required and exemplify the culture and values of the organization in all interactions.
  • Clean and autoclave instruments using proper sterile technique.
  • Records vitals and medical history in the patient chart in accordance with MIPS guidelines, scan all pertinent documents into patient chart, obtain and record vitals, request and make available reports and images from outside facilities.
  • Pull up/load/import pertinent studies for the physician, prepare for injection and aspiration procedures, dispose of biohazardous waste in accordance with OSHA regulations, replace sharps containers when full.
  • Bring patients back to see the physician in efficient and timely manner; assist patients with clothing and preparing the body area to be examined. Empty and restock laundry.
  • Complete pre-certifications and authorizations for imaging studies and injectable medications. Submit requests for authorizations to centralized departments as applicable. Provide follow up care and instructions to patients at conclusion of their appointment.
  • Applies or removes casts/splints. Make orthotic devices by bending, forming and shaping materials to prescribed specifications. Fit, test and evaluate devices on patients and make adjustments for proper fit, function and comfort.

Qualifications:
  • High School Diploma or equivalent
  • Medical Assistant certification with current CPR certification
  • Minimum (1) year in a medical office environment
  • Medical office procedures and terminology
  • Computer skills including but not limited to MS Office.
  • Experience with scheduling and billing systems and EMR preferred. Basic medical assistant skills including phlebotomy, handling of body fluid samples, removal of sutures and staples, OSHA regulations

Our Commitment to Employees:

Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.

Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.

COVID-19 Policy:

As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.

Qualifications

Job Tags

Full time, Shift work, Day shift, Monday to Friday,

Similar Jobs

THE FULLINGTON AUTO BUS COMPANY

Bus Cleaner Job at THE FULLINGTON AUTO BUS COMPANY

 ...and other compounds, according to formulas. Press buttons to activate cleaning equipment or machines. Clean and polish vehicle windows. Drive vehicles on company property/lot. Turn valves or handles on equipment in order to regulate pressure and flow of water,... 

Ruan Transportation Management Systems

Team CDL Truck Driver Job at Ruan Transportation Management Systems

About the Job Ruan is a team of Class A CDL drivers to haul for our dedicated customer, Target, based out of Cedar Falls, IA. Enjoy no-touch freight on this account. For more information, please call our Recruiting Hotline at . Pay Drivers are paid $0.83 per mile... 

FBi Buildings

Framing Carpenter Job at FBi Buildings

Job Summary The heart of FBi Buildings is our team that works at the job site. Construction workers and managers enjoy the benefits of working outdoors and the challenge of physical work. Our company provides year-round employment, top-of-the-industry pay, paid ...

CrossCountry Freight Solutions

Class A Delivery Driver (7am Start) Job at CrossCountry Freight Solutions

CrossCountry Freight Solutions is hiring a Class A Route Delivery Driver. We are looking for qualified applicants who have a safety-...  ...Friday (7am-6pm) Pay: $29.50/hr Benefits and More: Local, Home Daily = No Over the Road Dedicated Routes + Consistent Miles/Hours... 

Sevita

Caregiver-Whiting Group Home (FullTime)- Payson, AZ Job at Sevita

 ...Mentor Community Services , a part of the Sevita family, provides...  ...Whiting Dr and W Longhorn Rd) Pay Rate: $15.25/hr THRIVE AS...  ...benefits package for full-time employees , including a 401(k)...  ...work ~ Pay On-Demand: Get paid weekly or even daily ~Network of...