Chat Support Specialist Job at Nanny Solutions, Katy, TX

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  • Nanny Solutions
  • Katy, TX

Job Description

We are seeking a Chat Support Specialist to join our team at Nanny Solutions. As a Chat Support Specialist, you will be responsible for providing exceptional customer service through online chat support. This role requires excellent communication skills, problem-solving abilities, and a passion for helping others.

Responsibilities:

  • Respond to customer inquiries and provide support through online chat
  • Resolve customer issues in a timely and professional manner
  • Escalate complex issues to the appropriate team members
  • Maintain accurate records of customer interactions
  • Identify and report trends in customer inquiries

Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Previous customer service experience preferred
  • Experience with online chat support software a plus

If you are a customer-focused individual with a passion for helping others, we would love to hear from you. Apply now to join our team as a Chat Support Specialist at Nanny Solutions!

Job Tags

Full time,

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