Job Description

Primary Responsibilities:

• Routinely checks benefits and leave email accounts; answers general questions to forwards emails to appropriate manager within 24-48 hours.
• Submits required documentation to appropriate programs (PEBA, SCRS, etc…) for new hire enrollment and qualifying events to include supporting documents and following up accordingly; name changes, etc.
• Approves elections, adds retirement elections to Google Drive to be uploaded each pay period
• Prepares and mails out all COBRA notifications (initial, changes, terminations) and monthly letters to employees whose children are being terminated from insurance due to age
• Initiates personnel action entries to update pay codes
• Meets specified deadlines for new employee enrollments, changes, open enrollments and terminations.
• Logs all checks received by benefits onto the benefits check log before sending to Accounts Payable
• Retrieves and distributes all mail
• Assists with FMLA initial process by determining eligibility; generating reports to ensure minimum requirements are met; sending documentation.
• Electronically file documents in the appropriate Benefits or Leave files; creates new files
• Receives, logs and distributes faxes to appropriate manager and files to DocuWare.

Skills & Experience:

• 1+ years of experience in benefits administration, HR, or a related role.
• Familiarity with COBRA, FMLA, retirement plans, and employee benefits programs.
• Experience with HRIS, Microsoft Office (Excel, Outlook, Word), Google Drive, and electronic filing systems.
• Knowledge of relevant labor laws, benefits compliance, and HR best practices.
• Takes initiative and follows through on tasks with minimal supervision.
• Ensures accuracy when processing benefits, updating records, and mailing notifications.
• Manages multiple responsibilities, tracks deadlines, and maintains documentation systematically.
• Meets strict deadlines for enrollments, terminations, and changes within designated timeframes.
• Effectively responds to employee inquiries, forwards emails appropriately, and provides clear instructions.

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